Invest in service-center purchases, construction and expansion, together with tractors and trailers, to preserve capacity for organic market-share growth and evolving customer demand.

Expected impact: Maintain an expandable national LTL network, support incremental freight volumes and protect service performance as demand changes.

Continue upgrading cloud-based technology, artificial intelligence, vehicle-safety systems, freight-handling systems and logistics technology to improve shipment visibility and operating effectiveness.

Expected impact: Increase workforce productivity, improve customer shipment visibility, reduce transit times and operating costs, and support consistently high service quality.

Apply account-level, cost-based pricing to obtain appropriate yield while increasing shipment density within existing infrastructure and improving linehaul, pickup-and-delivery and platform productivity.

Expected impact: Offset cost inflation, fund continued capacity and technology investment, improve the operating ratio and generate long-term profitable growth.