Genpact Ltd Dossier
Qualitative Analysis
Business overview
Genpact LTD (NYSE: G) is a global professional services and technology firm that specializes in delivering digital transformation, business process management, and analytical solutions. Domiciled in Bermuda with its primary operational roots in India, the company serves a diverse array of global clients across three core segments: Financial Services; Consumer and Healthcare; and High Tech and Manufacturing. Genpact leverages its proprietary platform, Genpact Cora, alongside advanced artificial intelligence (AI), machine learning, and automation technologies to optimize enterprise operations, particularly within the office of the CFO and supply chain management.
Research as of 19 Jun 2026
Strategic Initiatives
Growth programs, investments, and their expected impact
A strategic framework focused on pivoting Genpact into an AI-first, data-led innovation company. It integrates advanced technologies, process intelligence, and domain-specific AI models to deliver scalable, targeted client outcomes.
Expected impact: Aims to drive total revenue growth of at least 7% annually, with Advanced Technology Solutions growing at 15%+ and core business services growing at 4-5%, while delivering double-digit adjusted diluted EPS growth.
An internal capability center launched to accelerate enterprise AI deployment by providing pre-built accelerators, methodologies, and centralized talent.
An internal program where Genpact applies its own Advanced Technology Solutions and agentic AI tools to its internal operations before deploying them to clients.
Mergers, Acquisitions & Partnerships
Recent deals and strategic collaborations
Recent Acquisitions
To accelerate AI-led innovation and expand data engineering capabilities. XponentL brings differentiated domain-led data strategy, design, and engineering capabilities, particularly in Life Sciences and Healthcare, along with strategic partnerships with Databricks, AWS, and Microsoft.
Strategic Partnerships
Aims to build and scale agentic AI-led solutions for the Office of the CFO. Genpact is building a portfolio of specialized AI agents on Google Cloud available through the Google Cloud Agent Marketplace, starting with Genpact Finance One – Revenue Lens Agents.
Terms: Financial terms of the alliance expansion were not disclosed.
Modernizing banking operations, improving productivity, and strengthening risk management through the deployment of AI and agentic technologies.