Freshworks Inc Dossier
Outlook & Key Dates
Estimates, guidance, catalysts, and upcoming events
Analyst Estimates Learn more →
5-Yr Fwd EPS Growth
14.5%projected annual EPS growth
Analyst Coverage
13analysts covering
FY Revenue (est.)
$965Mnext fiscal year
FY EPS (est.)
$0.67next fiscal year
Monitoring Framework
Key Performance Indicators
Net Dollar Retention Rate (Constant Currency) Quarterly10,500.0%Target: Stable expansion above 105%
Customers contributing more than $100,000 in ARR Quarterly1.6KTarget: Continued double-digit upmarket growth
Non-GAAP Operating Margin Quarterly1,790.0%Target: 24% - 26% by 2028
Watch Items
- Restructuring Plan ExecutionTrigger: Restructuring charges exceeding $9 million in Q2 2026Action: Re-evaluate operational efficiency targets and headcount optimization strategy.
- Net Dollar Retention Rate CompressionTrigger: Constant currency NDR dropping below 104%Action: Investigate customer churn drivers, particularly in the SMB segment, and adjust product-led growth initiatives.
Research as of 19 Jun 2026